HR departments must manage a large volume and variety of information that is often highly confidential. Employee records, contracts of employment, payroll information and learning requirements barely scratch the surface when it comes to the plethora of information managed by HR, often in both paper and digital form.
An HR department may have paper employee records and contracts stored in a filing cabinet; use an HR system to manage employee issues and absence requests; an intranet for managing job applications; and network drives for managing general documents. With e-mail and other company-wide applications such as CRM, ERP and document management systems also thrown in to the mix, the result is typically a plethora of information silos with little or no communication between them.
This paper will explore how HR departments can work more efficiently and streamline key processes by leveraging a metadata-driven enterprise information management (EIM) solution.